PRIVACY POLICY

Craft company MARMA is the owner of the website www.marmalight.hr
We have created this privacy statement to show that we care about the privacy of our users and to inform them about the ways in which personal data is collected and processed on this website.

Data collection
Personal data is any data that can identify an individual. An identifiable individual is a person who can be identified directly or indirectly, in particular with the help of identifiers such as name, identification number, location data, online identifier or with the help of one or more factors inherent to the physical, physiological, genetic, mental , economic, cultural or social identity of that individual.

We collect your personal data only when you voluntarily provide us with such information. We collect data about you when you fill out a form or when you sign up for the newsletter.

You should be aware that non-personal information and data may be collected automatically through our Internet servers or through the use of “cookies”. Click here to read our cookie policy. 

Examples of information about your use of the site include: the most visited and viewed pages and links on our website, the number of completed forms, time spent on the site, the most popular keywords that lead users to our site, your IP address, information collected through cookies, data of your device such as hardware settings, system activity, browser type, etc.

Data processing
We use the data obtained about you for one or more of the following purposes:

To personalize your user experience (collected information helps us better respond to your individual needs);
To improve our website (we constantly strive to improve our website offering based on the feedback we receive from our visitors);
In order to establish the primary channel of communication with you;
To send occasional emails (regarding occasional news (if you wish), updates, information about similar products or services, etc.)

Protection of your data
In order to protect the personal data you send through this website, we use physical, technical and organizational security measures. We are constantly upgrading and testing our security technology. We limit access to your personal information to only those employees who need to know that information in order to provide you with some benefit or service. In addition, we educate our employees about the importance of data confidentiality and maintaining the privacy and protection of your data.

Data storage and retention period
We keep and protect your personal data the entire time it is stored with us. We use the personal data that you have given us for business or contact purposes exclusively for business purposes based on your consent, except for data that we are required to keep on the basis of a legal or law basis.

Individual rights
If you want to know whether we own and process your personal data, or if you want to access the personal data we hold about you, please contact us at marma.light@gmail.com

You can also request information on: purpose of data processing, categories of personal data under processing; who else outside of our company received your personal data from us; what is the source of the personal data (if you have not directly provided it to us); and how long we will keep the data. You have the right to correct the personal data we hold if it is incorrect. You can also, with certain exceptions, request that we delete your data or stop processing it. You can ask us to stop using your personal data for direct marketing purposes. In many countries, you have the right to submit a complaint to the competent data protection authority if you are not satisfied with the way we handle your personal data. If technically feasible, we will, based on your request, send you your personal data or transfer them directly to another data controller.

If you request us to send your personal information to marma.light@gmail.com, we will comply with that request free of charge. If we are unable to comply with your request within a reasonable time, we will notify you of the date on which we will comply with the request. If for some reason we cannot fulfill your request, we will send you an explanation of why we did not fulfill your request.

Notification of personal data breach
In the event of a personal data breach, we will notify you and the competent supervisory authority by e-mail within 72 hours of the extent of the breach, the data covered, the possible impact on our services and our planned measures to secure data and limit any adverse effects on individuals.

We will not send you a breach notification in the event of:
if there are technical and organizational protection measures (such as encryption) that have been applied to the personal data affected by the personal data breach, which make that data unintelligible to any person who is not authorized to access it; 
if we have taken follow-up measures to ensure that a high risk to the rights and freedoms of individuals is no longer likely to occur;
if this would require a disproportionate effort (in which case we will notify you via public notice or a similar equally effective measure).

Personal data breach means a security breach that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access of personal data transmitted, stored and processed in connection with the provision of our services.

Children
Taking into account the importance of protecting children’s privacy on our website, we do not collect, process or use information about persons we know to be under 18 years of age without the prior and credible consent of a legal representative. The legal representative has the right and can demand insight into the information provided by the child and can demand that it be deleted.

Your consent
By using this website, you consent to this privacy policy.

Changes to our privacy policy
In the event of changes to our privacy policy, we will notify you on this page and update the privacy policy change date below as follows.

This privacy policy was last updated on February 5th, 2023.